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How to Fix a Dell Laptop Keyboard Not Working Issue Quickly and Easily

How to Fix a Dell Laptop Keyboard Not Working Issue Quickly and Easily

‍When your Dell laptop keyboard stops working, you may not be able to type, use shortcuts, or access features of your laptop. Fortunately, you can take a few simple steps to troubleshoot and fix the issue. In this article, we’ll discuss how to fix a Dell laptop keyboard not working.


Dell laptop keyboards are one of the most popular laptop peripherals. They are easy to use and provide a comfortable typing experience. But what happens when your Dell laptop keyboard stops working? You can take a few simple steps to troubleshoot and fix the issue. In this article, we’ll discuss fixing a Dell laptop keyboard not working issue quickly and easily.

What Could Be Causing the Issue?

Before we get into the steps to fix a Dell laptop keyboard not working, it’s essential to understand what could be causing the issue. Sometimes, it could be a hardware issue, such as a faulty keyboard or a connection issue. In other cases, it could be a software issue, such as a driver issue or a setting in Windows. It’s essential to diagnose the issue before attempting to fix it.

How to Fix a Dell Laptop Keyboard Not Working

Identify the source of the issue with your Dell laptop keyboard by taking a few simple steps to troubleshoot and fix the problem. Begin by checking the power connection between your laptop and the Keyboard. Make sure that the connection is tight and secure. If the connection is loose, firmly reattach the cord to ensure a secure connection. Check the keyboard batteries to see if the power connection is secure and if the issue persists. Replace any worn-out batteries and try the Keyboard again. Contact Dell Technical Support for further assistance if the issue is still unresolved.

Dusty keyboard switches

Dirt or debris may be the culprit in case your Keyboard not working correctly. It is especially true if you often spill food or drinks near your computer. Fortunately, you can clean your Keyboard with isopropyl alcohol at least 90% concentrated. First, you should shut down your computer and turn the keyboard upside down. Use a new toothbrush or a soft-bristled brush to wipe away any hard debris underneath the keys. Make sure to focus on areas that seem affected or sticky. With this simple cleaning process, your Keyboard should be back in working condition.

Malfunctioning apps

An application on your computer may interfere with keyboard input and cause the. To rule this out, close all the currently running programs and open something simple like a notepad. If the Keyboard begins to work again, you will know that the issue lies with one of the applications that you had open. If the problem persists, consider a hardware solution such as replacing the Keyboard or checking for any mechanical issues.

Check the Connections

When you are experiencing a laptop keyboard not working issue, the first thing to do is check the connections. Ensure that the USB cable is connected from the laptop to the Keyboard. If it is loose, try reconnecting it to see if that resolves the issue. If the problem persists, a good next step would be to try connecting a different USB device to the laptop’s port to see if it works. It can help identify whether or not the issue is with the laptop or the Keyboard itself. 

Related Article: “Troubleshooting GPU fans not spinning” – in this blog you can find the various causes of the bad connectors.

Check the Keyboard Settings

 An outdated keyboard driver or an issue with the laptop itself is the primary reason the Dell Laptop Keyboard is still not responding. Users should check for updates for their Dell Laptop Keyboard or other related device drivers to troubleshoot this issue. A complete system restore may be necessary if no updates are available to resolve the issue. 

In case your Dell laptop keyboard stops working, the best solution is to unplug the Keyboard for at least 30 seconds. After doing so, press the ESC key to return the Keyboard to its default settings, and it should flash as soon as you press it. 

You can also test if the Keyboard is back to normal by pressing a quotation mark twice while pressing the ctrl and shift keys simultaneously. If you are still having trouble resetting your Dell laptop keyboard, right-click on it in HP’s Device Manager, select Keyboard and then Standard PS/2 Keyboard. From this menu, you can uninstall the device and reinstall it to help solve your issue.

Corrupted operating system 

Sometimes the critical files corrupt the operating system of your laptop. It usually happens when you turn off the laptop in between the updating process, a virus attacks the computer, the dual partition is not set correctly, and the laptop dies in sleep mode. which causes the wired glitches to your laptop and makes the Keyboard not working. 

Related Article: How to fix the Dell laptop not turning on due to outdated software.

Reset the Keyboard

There are a few things you have to try to reset your Dell laptop keyboard if it is not working. The first is to unplug the Keyboard from the computer for at least 30 seconds and then press the ESC key. It should cause the Keyboard to flash, indicating that it is now reset. If this does not work, try removing the battery (if your laptop has a removable battery) and reinserting it. 

If your laptop does not have a removable battery, unplugging it from the power source and plugging it back in should do the trick. Lastly, if neither of these methods works, try holding down the “Fn” key and the “Shift” key while pressing the “Power” button. If none of these suggestions results in a working laptop keyboard, you may need to take it to a repair shop.

Uninstall and Reinstall the Keyboard Driver

If the Keyboard is still not working, you may need to uninstall and reinstall the keyboard driver. To do this, go to the Device Manager, find the Keyboard, right-click on it, and select “Uninstall”. Then, go to the Dell website and download the latest keyboard driver. Once the download is complete, install the driver and restart the laptop.

Dell Laptop Keyboard Not Working: Update the Keyboard Driver

When your laptop keyboard is not working, it can be quite a hassle. It could be due to corrupt or outdated device drivers, which are prone to fail intermittently and unexpectedly. Thankfully, this type of issue is repairable with an updated driver. Update your dell keyboard driver if there are any available driver. To do this, go to the Device Manager, find the Keyboard, right-click, and select “Update Driver”. Follow the on-screen instructions to install the latest driver. After the installation is complete, restart the laptop.

Other Troubleshooting Tips

If none of the above steps has fixed the issue, you can try a few other things. First, replace the Keyboard with a new one. Another option is to use an external keyboard. It was finally resetting the laptop to its factory settings.


We hope this article has helped you learn how to fix a Dell laptop keyboard not working issue quickly and easily. If you’re still having trouble, it’s best to contact a professional for assistance. Check out our blog for more tips and tricks for troubleshooting laptop issues.

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